faq-eversports-yogasite

FAQ EverSports

EverSports instruction via the app

 

1. How do I create an EverSports account via the EverSports app?

  • Download the EverSports app on your phone

  • Click on <create account>

  • Enter the requested information

  • You will receive an email from EverSports to verify your email address

  • Click in the email on <verify email>

  • Click <continue to EverSports>, to open the app

 

2. How can I book a class via the EverSports app?

  • Open the app

  • Click <ontdek> and enter <Yogasite> in the search bar at the top of the page

  • Click the little heart at the top right corner of the page to mark Yogasite as a favorite (that way no search is needed next time you open the app

  • Group classes can be found at <activiteiten>

  • Click on the class of your choice

  • Click at the bottom on <verder naar reserveren>

  • The lesson has been booked. You'll see on your screen: <Bedankt voor je boeking!>

  • You will receive a confirmation email

 

3. How can I cancel a lesson via the EverSports app?

  • Click on <boekingen> at the bottom of the page

  • Here you will find all of your upcoming and previous bookings

  • Click on the booking you would like to cancel

  • At the very bottom you will find <Afmelden van deze activiteit>

  • You'll need to reconfirm your choice

  • The booking can no longer be seen in upcoming bookings

  • You will receive an email of your cancellation

EverSports instruction on the computer

1. How do I create an EverSports account on the computer?

  • Go to https://en.yogasite.nl/inschrijven

  • Click on a random class

  • In the pop-up screen, click <nu boeken>

  • You will be rerouted to the login screen of EverSports

  • At the bottom of the page, click <heb je nog geen account? registreren>

  • Enter the requested information

  • Verify your email; Eversports will send you an email to do just that

 

2. How can I book a class on the computer?

2.1 Via the Yogasite website

  • Go to https://en.yogasite.nl/inschrijven

  • Here you will find the schedule of the current week. You can move the weeks under the heading 'Group lessons'

  • Click the lesson of your choice in the timetable

  • In the pop-up screen, click <nu boeken>

  • You will be rerouted to the EverSports reservation system

  • Log in

  • You will now see the booking details on your screen

  • Click your desired payment method

  • Click <boek nu>

  • The next screen is the booking confirmation with all the details.

  • You will receive a confirmation email with your booking

 

2.2 Via the EverSports website

  • Go to https://www.eversports.nl/scl/yogasite

  • At 'group lessons' (in the menu) you can click on a class of your choice

  • In the next screen you can book the class, click on the button <boek nu>

  • Log in

  • You will now see the booking details on the screen

  • Click on the desired payment method

  • Then click <boek nu>

  • The next screen is the booking confirmation with all the details.

  • You will receive a confirmation email

 

3. How can I cancel a class on the computer?

  • At the top right is your name, click on it

  • Go to <boekingen>

  • Click on the button <opties> and then <afmelden>

  • In the pop-up, click <afmelden> again

  • Your booking will disappear from your upcoming registrations

  • You will receive an email of your cancellation

 

4. What should I do when I come to the studio for a class?

  • Reserve your place for the class beforehand (make sure you book the correct class without the online (screen) sign)

  • In the EverSports app, check in within the hour before the class starts. You can even do this offline. This confirms that you are actually present

  • You will receive a colored ticket that you will show at the front desk when you arrive in the studio

If you have any questions, feel free to contact us.