FAQ EverSports

EverSports instruction via the app

1. How do I create an EverSports account via the EverSports app?

  • Download the EverSports app on your phone

  • Click on create account

  • Enter the requested information

  • After that you have to verify your email address, you will receive an email from EverSports

  • Click in the email on <verify email>

  • You will see the following:
     

 

  • Click on <continue to EverSports>, then you can open the app

 

2. How can I book a lesson via the EverSports app?

  • Install the EverSports app on the phone (see under How do I create an account?)

  • Enter in <home> or at <discover> name Yoga site or type Yoga site at the top in the search bar

  • At activities you will find the timetable with the group lessons

  • Click on a lesson of your choice

  • Click at the bottom on <free Live Online lesson during Corona>

  • The lesson has been booked, you see on your screen <Thank you for your booking!>

  • You can click on the button 'now to the live stream' 15 minutes before the start of the lesson.

 

3. How can I cancel a lesson via the EverSports app?

3.1 Directly in the app

  • Click on <bookings> in the menu at the bottom

  • Here you will find all your upcoming and previous bookings

  • Click on the booking / lesson you want to cancel

  • At the very bottom you will find <Log out of this activity>

  • You confirm your choice again

  • The booking can no longer be seen in upcoming bookings

  • You will receive an email of your cancellation

 

3.2 Via the received email of your booking on your mobile phone

  • Click in the email of EverSports on 'Go to my bookings'

  • You arrive directly in the app with upcoming bookings

  • Click on the booking / lesson you want to cancel

  • At the very bottom you will find <Log out of this activity>

  • You confirm your choice again

  • The booking can no longer be seen in upcoming bookings

  • You will receive an email of your cancellation

EverSports instruction on the computer

1. How do I create an EverSports account on the computer?

  • Go to Yogasite.nl

  • Go to schedule & registrations

  • Above the timetable you see: login / register, click this

  • You will enter the login screen of EverSports

  • Enter the requested information

  • Click LOGIN

 

2. How can I book a lesson on the computer?

2.1 Via the Yogasite website

  • Go to the website www.yogasite.nl

  • You come to the HOME page of Yoga site, click on top of the menu on schedule & registrations

  • Here you will find the schedule of the current week, you can move the weeks, just under the heading 'Group lessons'

  • Click on your lesson of your choice in the timetable (note the date that must be in the future)

  • You will see a screen with information about the lesson and a bar 'BOOK NOW'

  • Click this

  • You are now in our reservation system, EverSports

  • Create an account or log in (how to create an account can be found below)

  • You will now see the booking details on the screen

  • Click on the bullet for 'Free online lesson during Corona' under 'Buy new product'

  • Then click on 'BOOK NOW'

  • The next screen is the booking confirmation with all the details.

  • You will receive an email with your booking.

  • When you want to do the lesson

  • Click in the booking email on 'Go to my bookings'

  • You can see your upcoming bookings above the timetable.

  • You can click on the button 'now to the live stream' 15 minutes before the start of the lesson.

 

 

 

 

 

 

 

 

 

2.2 Via the EverSports website

  • Go to eversports.nl

  • Under 'search' enter a sport, provider or place 'Yogasite Breda' and click on enter

  • Click on the Yoga site icon

  • You now enter the schedule of Yogasite via EverSports

  • At 'group lessons' (in the menu) you can click on a lesson of your choice

  • In the next screen you can book the lesson, click on the button 'book now'

  • Then you log into your own environment in EverSports

  • You will now see the booking details on the screen

  • Click on the bullet for 'Free online lesson during Corona' under 'Buy new product'

  • Then click on 'BOOK NOW'

  • The next screen is the booking confirmation with all the details.

  • You will receive an email with your booking.

  • When you want to do the lesson

  • Click in the booking email on 'Go to my bookings'

  • You can see your upcoming bookings above the timetable.

  • You can click on the button 'now to the live stream' 15 minutes before the start of the lesson.

 

3. How can I cancel a lesson on the computer?

3.1 Directly via the EverSports website

  • Go to everports.nl and login

  • At the top right is your name, click on it

  • Go to activities

  • Click on the 'unsubscribe' button

  • In the next screen, click 'unsubscribe' again

  • Your booking will disappear from your upcoming registrations

  • You will receive an email of your cancellation

 

3.2 Via the received email of your booking on your computer

  • Click in the email of EverSports on 'Go to my bookings'

  • You will see your booking (s) above the timetable

  • Click on your name, top right

  • Click on my bookings

  • There you will see the details of the booking and you can cancel the booking under the button 'Now to the livestream' by clicking on the trash can.

  • Then click on close

  • You will receive an email of your cancellation

 

4. What should I do when I come to the studio for a lesson?

  • Reserve your place for the lesson on location
    Make sure you book the right lesson without the online (screen) sign

  • You will receive an email with your reservation

  • In the EverSports app you can check in from one hour before class, even offline. This confirms that you are actually present

  • You will receive a colored ticket that you can show at the counter

  • When you arrive in the studio, you leave via the EverSports app

If you have any questions, feel free to contact us.

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